This recruitment has been reopened for additional applicants and will remain open until filled. If you have already applied for recruitment #551-2023-20, you do not need to reapply. New applicants are encouraged to submit applications as soon as possible as this recruitment may close at any time without further notice.
Marion County Health and Human Services Psychiatric Crisis Center is in search of a Spanish bilingual Mental Health Skills Trainer to join our team. This position will be primarily based at our Woodburn location. As opportunities and agency needs arise, they will be requested to work at the Psychiatric Crisis Center in Salem. This person would work with a team of Mental Health Professionals to fulfill goals identified for individuals experiencing a mental health crisis. This position will work closely with individuals to provide skills training, accessing services in the community, and activity therapies to reduce mental health symptoms.
GENERAL STATEMENT OF DUTIES
Provides individual and group recreational, social and skills training services under a professionally developed service plan; keeps records of persons served status; performs service plan directed case management functions under close supervision; performs related duties as required. Primary responsibility of this class is to assist and support other mental health professionals, without primary responsibility for a caseload.
Works under close supervision of a supervisor who assigns work, establishes goals, and reviews the results obtained for overall effectiveness.
Supervision of others is not a responsibility of positions in this classification.
Typical Duties - Duties include, but are not limited to the following
This position provides services to monolingual Spanish-speaking clients; therefore, fluent bilingual Spanish/English skills are required.
Assist individuals served at the Psychiatric Crisis Center to follow the crisis treatment plan created by the Qualified Mental Health Professional. Provide one on one skills training to individuals experiencing a mental health crisis, as needed per QMHP. This includes teaching relaxation techniques, crisis intervention skills, assisting individual’s with phone calls, or other skills the QMHP deems appropriate in the community setting.
Manage Phone and Office Communication with Client.
Answer phones; providing support, reassurance, and symptom triage to clients, taking case information to relate to QMHP, and to coordinate community services provided by QMHAs, and QMHP services to other counties.
Provide initial paperwork to be filled out. Be prepared to assist client if needed.
Route calls to appropriate staff and/or take messages. Have a working knowledge of all programs that work with in the Acute and Forensic Behavioral Health Services.
Inform screeners when there are walk-in clients or Emergency Department (ED) screenings.
Manage the waiting room, including checking in with clients regarding symptoms and wait time.
Access client information in the computer. Obtain and copy insurance/medical cards (print Department of Human Resources (DHR)/ Medicaid Management Information System (MMIS) screens if applicable). Assist DS3(s) with missing MMIS print-outs.
Monitor staff locations and call in back up as needed, per guidelines.
Check-in clients with appointments in the Dr Cloud scheduler (day shift).
Make reminder calls for Prescriber appointments (day shift) (back up).
Schedule interpreters (day shift).
Make confirmation phone calls to clients for appointments with staff (back up).
Communicate with other Mental Health Professionals and team members frequently through progress notes, e-mail, and telephone calls. Advocate for individuals with other mental health providers, physicians, landlords and others.
Drive the client to appointments, for emergency meds, food boxes, or to locations as directed by the QMHP.
Perform shopping, cleaning, laundry and other housekeeping duties as needed. Provide meals and snacks as appropriate and directed by a QMHP. Clean respite/diversion apartments and/or vehicles as needed or as directed by QMHP or supervisor.
Provide daily check ins with individuals in the respite/diversion apartments or the respite Home Providers each day the Individual is in Respite/Diversion Program. Assist with a variety of daily activities such as medication management, facilitating access to appointments in the community, food boxes, grocery shopping, obtaining benefits and scheduling appointments. Drive individuals to appointments or to locations as directed by the QMHP.
Perform other duties as assigned by the supervisor.
Response Level 2: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Staff at this response level must complete Incident Command System 100 and 700 on-line or in-person training.
Requirements for the Position
EXPERIENCE AND TRAINING
Three years relevant work experience in a behavioral health services field; OR
Bachelor's degree in a behavioral science field; OR
Any satisfactory combination of work, education, training or experience relevant to the position, as determined by Marion County.
This position provides services to monolingual Spanish-speaking clients; therefore, fluent bilingual Spanish/English skills are required. An additional 5% will be added to the hourly wage as compensation for this skill. Finalist will be required to pass a verbal and written Standardized Spanish/English Fluency Assessment as part of the hiring process.
Must possess a current Mental Health & Addiction Certification Board of Oregon (MHACBO) Qualified Mental Health Associate certification (QMHA) or register within ninety (90) days of hire, and complete in accordance with MHACBO guidelines. See MHACBO website for requirements. Applicants are responsible for their own application fees.
Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: http://apps.co.marion.or.us/APAP/.
This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).
The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position.
This is a safety sensitive/special needs position. Final candidates selected for this position will be required to pass a pre-employment drug screen, including testing for marijuana. The Marion County Drug and Alcohol Use and Testing Policy can be found at: http://apps.co.marion.or.us/APAP/policy.aspx?p=policy&pid=518.
This assignment is represented by a union.
This is a full-time position, which is eligible for overtime.
Work Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m., depending on the needs of the department.
KNOWLEDGE, SKILLS, AND ABILITIES
Working knowledge of the general concepts of mental health (including common symptoms for major behavioral health conditions) and chemical dependency as well as community resources; de-escalation, crisis intervention, and engagement strategies; strengths-based resiliency and recovery models; definitions of basic- and community-living skills; measurable goals/outcomes of mental health recovery, substance use disorders recovery, and co-occurring disorders recovery; evidence-based strategies for skills training and improving overall health; daily living activities that promote health and wellness.
Ability to demonstrate active listening skills and interviewing techniques; establish effective working relationships with diverse individuals and foster shared decision-making with behavioral health consumers, family members, and providers; clearly convey information about behavioral and general health; exercise cultural and trauma-informed competency when linking to resources; follow directions and accept feedback in a professional manner; prepare reports and document services provided to persons served in a timely and professional manner with clarity, conciseness, and completeness; work within an interdisciplinary team; practice appropriate boundaries with consumers; recognize unsafe situations.
Operates a motor vehicle; sees using depth perception; stands; sits; moves about the work area; climbs 1 floor of stairs; crawls; reaches overhead; lifts up to 15 lbs.; pushes, pulls, and carries up to 10 lbs.; moves carts weighing up to 10 lbs.; operates a keyboard; speaks clearly and audibly; reads a 12 pt. font; hears a whispered level of speech; works in areas that may be exposed to heat, cold, dust, smoke, noise and/or chemicals; works in areas that may be wet or uneven.
PUBLIC SERVICE LOAN FORGIVENESS
Marion County is a qualifying public employer for the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness Program, full-time employees working at the County may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions about your loan eligibility should be directed to your loan servicer or the US Department of Education.
Applicants are eligible to use Veterans’ Preference when applying with Marion County in accordance with ORS 408.225, 408.230, and 408.235 and OAR 105-040-0010 and 105-040-0015. Preference will be awarded only if the applicant meets the minimum requirements of the position and attaches the required documentation at the time of application.
DOCUMENTS REQUIRED FOR VETERANS’ PREFERENCE
One of the following:
MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215); OR
Letter from the US Department of Veterans Affairs indicating receipt of a non-service connected pension; OR
Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.
In addition to one of the above documents, Disabled Veterans must also submit one of the following:
A copy of their Veterans disability preference letter from the Department of Veterans Affairs; OR
Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.