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Crisis Associate

Marion County
Job Description
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Crisis Associate


$25.02 - $33.51 Hourly


Salem, OR

Job Type

Full-time Regular

Job Number



Health and Human Services


HHS - BH - Acute Forensic Diversion Svcs

Opening Date


Closing Date




Bargaining Unit




This recruitment has been reopened for additional applicants and will remain open until filled. If you have already applied for recruitment #551-2023-16, you do not need to reapply. New applicants are encouraged to submit applications as soon as possible as this recruitment may close at any time without further notice.
Marion County Health & Human Services is looking for an excellent Mental Health Associate to join our Diversion Team.  Mental Health Associates provide mental health services to individuals with a variety of mental health challenges and/or substance use disorders.  The person chosen for this position will gain valuable experience by supporting our clientele and actively engaging them in treatment related activities which promote community integration and a recovery model approach (e.g., cooking, budgeting, shopping, cleaning, nutrition, medications, social skills, communication).  Transport clients as needed - ODL is required.  This is a full time, 40 hour/week position, which is eligible for overtime. Schedule is Wednesday-Saturday noon to 11pm (4 ten-hour days).

Provides individual and group recreational, social and skills training services under a professionally developed service plan; keeps records of persons served status; performs service plan directed case management functions under close supervision; performs related duties as required.  Primary responsibility of this class is to assist and support other mental health professionals, without primary responsibility for a caseload.
Works under close supervision of a supervisor who assigns work, establishes goals, and reviews the results obtained for overall effectiveness.
Supervision of others is not a responsibility of positions in this classification.


Typical Duties - Duties include, but are not limited to the following


  • Assist clients of the Psychiatric Crisis Center to follow the crisis treatment plan created by the Qualified Mental Health Professional. Provide one-on-one skills training to individuals experiencing a mental health crisis, as needed per QMHP. This includes teaching relaxation techniques, crisis intervention skills, assisting clients with phone calls, or other skills the QMHP deems appropriate in the community setting.
  • Drive clients to appointments for emergency meds, food boxes, or to locations as directed by the QMHP.  Perform daily check-ins with the clients located at Lotus House and run weekly skills training groups.
  • Provide daily check-ins with clients in the respite apartments or the respite home providers each day the client is in respite.
  • Clean respite apartments, as needed, as well as respite vehicles.
  • Take laundry to the cleaners, as needed, and disperse as necessary once returned clean.
  • Provide Crisis Associates duties as necessary in 4 other Mid Valley Behavioral Care Network counties, per contracts.
  • Provide transport and initial support to clients placed in the Bridgeway hospital diversion/detox bed.
  • Provide back up to PCC staff in answering the phones and greeting clients (beginning paperwork).
  • Monitor lobby as needed.
  • Perform other job duties as assigned by your supervisor.
Response Level 2: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Staff at this response level must complete Incident Command System 100 and 700 on-line or in-person training.


Requirements for the Position


  1. Three years relevant work experience in a behavioral health services field; OR 
  2. Bachelor's degree in a behavioral science field; OR 
  3. Any satisfactory combination of work, education, training or experience relevant to the position, as determined by Marion County. 
  • Must possess a current Mental Health & Addiction Certification Board of Oregon (MHACBO) Qualified Mental Health Associate certification (QMHA) or register within ninety (90) days of hire, and complete in accordance with MHACBO guidelines. See MHACBO website for requirements.
  • This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).
  • Must possess a current driver's license in the applicant's state of residence and an acceptable driving history.  Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business.  The policy can be found at:
  • The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position.
  • This is a safety sensitive/special needs position. Final candidates selected for this position will be required to pass a pre-employment drug screen, including testing for marijuana. The Marion County Drug and Alcohol Use and Testing Policy can be found at:
  • This assignment is represented by a union.
Working knowledge of the general concepts of mental health (including common symptoms for major behavioral health conditions) and chemical dependency as well as community resources; de-escalation, crisis intervention, and engagement strategies; strengths-based resiliency and recovery models; definitions of basic- and community-living skills; measurable goals/outcomes of mental health recovery, substance use disorders recovery, and co-occurring disorders recovery; evidence-based strategies for skills training and improving overall health; daily living activities that promote health and wellness.

Ability to demonstrate active listening skills and interviewing techniques; establish effective working relationships with diverse individuals and foster shared decision-making with behavioral health consumers, family members, and providers; clearly convey information about behavioral and general health; exercise cultural and trauma-informed competency when linking to resources; follow directions and accept feedback in a professional manner; prepare reports and document services provided to persons served in a timely and professional manner with clarity, conciseness, and completeness; work within an interdisciplinary team; practice appropriate boundaries with consumers; recognize unsafe situations. 

Operates a motor vehicle; sees using depth perception; must be able to drive at night; stands; sits; moves about the work area; climbs 1 flight of stairs; crawls on hand and knees; reaches overhead; lifts up to 15 lbs.; pushes, pulls, moves carts and carries up to 10 lbs.; operates a keyboard; speaks clearly and audibly; reads a 12 pt. font; hears a whispered level of speech; may work in areas exposed to heat, cold, dust, noise, smoke and household chemicals such as bleach or cleansers while in client homes; works in areas that may be wet or uneven.


Additional Information and/or Attachments

We offer the following retention bonus, prorated based on FTE:

  • $2,000 bonus after 6 months of continuous employment
  • $2,000 bonus after 12 months of continuous employment
We offer tuition assistance for employees interested in professional development towards a profession in behavioral health.
  • Up to $7,500 to reimburse for tuition, licensure and/or other educational expenditures. According to the Marion County policy administrative policies regarding tuition payments.


Marion County is a qualifying public employer for the Public Service Loan Forgiveness Program.  Through the Public Service Loan Forgiveness Program, full-time employees working at the County may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan.  Questions about your loan eligibility should be directed to your loan servicer or the US Department of Education.

Applicants are eligible to use Veterans’ Preference when applying with Marion County in accordance with ORS 408.225, 408.230, and 408.235 and OAR 105-040-0010 and 105-040-0015.  Preference will be awarded only if the applicant meets the minimum requirements of the position and attaches the required documentation at the time of application.


  • One of the following:
    • MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215); OR
    • Letter from the US Department of Veterans Affairs indicating receipt of a non-service connected pension; OR
    • Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.
  • In addition to one of the above documents, Disabled Veterans must also submit one of the following:
    • A copy of their Veterans disability preference letter from the Department of Veterans Affairs; OR
    • Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at

Marion County is an Equal Opportunity, Affirmative Action, Veteran and Disability employer committed to increasing the diversity of its workforce.

Marion County
PO BOX 14500

Salem, Oregon, 97309
(503) 566-3949

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