The Marion County Health and Human Services Department is in search of experienced clerical professionals to join our team to create a pool of temporary clerical staff in our Behavioral Health Services Division. Are you a person with great clerical skills who is looking to work 20-40 hours per week?  Do you want to make a positive impact? If so, keep reading.

We are looking for candidates that have exceptional customer service skills, the ability to multi-task in a fast-paced environment and be flexible. You will serve as office support and help to promote a positive environment for the department, as you work closely with key staff to meet program goals and guidelines.  If you enjoy a fast-paced, diverse workday and enjoy growing your skills, this may be the opportunity that you are looking for!

GENERAL STATEMENT OF DUTIES
Independently performs a variety of responsible administrative support activities to promote and maintain effective program services, according to established practice and procedures; performs related work as required.

SUPERVISION RECEIVED
Works under the general supervision of a higher level administrative or professional employee, who assigns work, sets goals and reviews work for accuracy, completeness and compliance with department and program policies and goals.

SUPERVISION EXERCISED
Supervision of other employees is not a responsibility of positions in this classification; however, may provide training and give instruction to volunteers, interns, and other office staff.

Clinical Support

• Enter client data for Behavioral Health services, verify or enter information for One Touch (if applicable), transfer (in electronic health record “E.H.R” and client folders). Send any initialed and noted changes of insurance information to billing team.  May double check insurance information in the Medicaid Management Information System (MMIS).   
• Monitor on-going client’s insurance coverage for changes and correct coverage for Children’s Behavioral Health (CBH) clients from cost-to-date report and One Touch website.  Submit any noted changes to the billing team, clinical supervisors and Behavioral Health Management Analyst 1 (MA1)
• Use existing or create new databases and/or Excel spreadsheets to enter client information to track and produce reports with relevant data.
• Run and distribute reports on weekly, monthly or quarterly basis, as appropriate.  May use existing report formats or have to create new formats, as needed.  
• Analyze data as requested and report on data, as appropriate.
• Generate reports as needed in Marion County Reports and E.H.R for use by management and staff.  Perform technical assignments requiring initiative and independent judgment.
• Verify release of information (ROIs) forms for signatures and updates information/releases in E.H.R as needed.

• Assist supervisors with confidential support i.e. recruitments, evaluations, timesheets, etc. 
• Assist with processing subpoenas.
• Share responsibility with other support staff for daily pick-up and distribution of faxes and stocking of paper on copiers.
• Create, format and/or compose correspondence, narratives, reports, tables and/or other highly confidential documents for team supervisor from minimal information.
• Schedule/coordinate appointments, meetings and conferences for supervisors.
• Gather data for management reports.
• Research and analyze data for program planning.
• Utilize computer software, such as: Windows, Word, Excel, One Touch, Raintree, Internet and GroupWise to carry out duties for Adult and Medical Behavioral Health.
• Perform other job duties as assigned by the supervisor.

 EXPERIENCE AND TRAINING

1. Graduation from high school, or equivalent; AND
2. One year of general office experience; OR
3. Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.

SPECIAL REQUIREMENTS

• The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position. 
• This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).
• This assignment is represented by a union.
• This is a full-time position, which is eligible for overtime.
• Typical Work Schedule: Monday through Friday, 8:00 a.m. - 5:00 p.m., with flexibility depending upon the needs of the department. 

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of modern office practices, procedures and techniques; arithmetic and general record keeping/bookkeeping practices; modern office equipment and machinery and their intended use; a variety of computer systems and software; and basic knowledge of English composition, spelling and grammar.

Skill and ability to types at an acceptable rate of speed; access and use various computer systems and software; accurately and effectively perform the various assigned tasks and duties following general procedure and program policies; meet and assist clients, staff, and the general public in a courteous, professional manner; understand and effectively follow oral and written instructions, communication, and procedures; apply newly assigned procedures and practices to specific work assignments; and provide backup to other positions as needed.

PUBLIC SERVICE LOAN FORGIVENESS
Marion County is a qualifying public employer for the Public Service Loan Forgiveness Program.  Through the Public Service Loan Forgiveness Program, full-time employees working at the County may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan.  Questions about your loan eligibility should be directed to your loan servicer or the US Department of Education.

VETERANS’ PREFERENCE
Applicants are eligible to use Veterans’ Preference when applying with Marion County in accordance with ORS 408.225, 408.230, and 408.235 and OAR 105-040-0010 and 105-040-0015.  Preference will be awarded only if the applicant meets the minimum requirements of the position and attaches the required documentation at the time of application.

DOCUMENTS REQUIRED FOR VETERANS’ PREFERENCE

• One of the following:
  • MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215); OR
  • Letter from the US Department of Veterans Affairs indicating receipt of a non-service connected pension; OR
  • Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

• In addition to one of the above documents, Disabled Veterans must also submit one of the following:
  • A copy of their Veterans disability preference letter from the Department of Veterans Affairs; OR
  • Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at http://www.archives.gov/veterans/military-service-records/

Marion County is an Equal Opportunity, Affirmative Action, Veteran and Disability employer committed to increasing the diversity of its workforce.