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Mental Health Program Manager

Marion County
Job Description
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Mental Health Program Manager


$7,891.87 - $10,582.00 Monthly


Salem, OR

Job Type

Full-time Regular

Job Number



Health and Human Services


HHS - BH - Child and Youth MH Svcs

Opening Date


Closing Date




Bargaining Unit



This recruitment has been reopened for additional applicants and will remain open until filled. If you have already applied for recruitment #168-2023-1, you do not need to reapply. New applicants are encouraged to submit applications as soon as possible as this recruitment may close at any time without further notice.

Marion County Health & Human Services (MCHHS) is seeking a collaborative, compassionate and experienced leader to serve as a Youth & Family Services Program Manager. In your role, you will oversee and support outpatient mental health services, peer delivered services, wraparound, EASA and intensive services.  
Our staff has a strong work ethic and desire to help and mentor others. They thrive in a challenging, fast-paced environment, demonstrate excellent communication skills and have a positive attitude. They value and respect each other. If you also possess these skills, we want to speak with you!
This is your opportunity to join a dynamic, diverse team that is dedicated to the MCHHS mission of creating a safe and welcoming environment where all people can access high quality health and human services.
This position oversees services in our YFS division, which includes an array of mental health and addictions services.  Provides leadership and manages the planning, development, support, and delivery of efficient and high-quality mental health services with a broad scope of authority and responsibilities.  Responsibilities include supervision of other supervisory staff, program staff as well as financial and operational performance of the service(s) and program(s).
Works under the general supervision of the Health & Human Services Department Behavioral Health Division Director who assigns and oversees work, establishes goals and reviews results obtained for overall effectiveness and for meeting department and county objectives.
Exercises full supervision for supervisory, professional, technical and support staff.  May also supervise interns and volunteers.

Typical Duties - Duties include, but are not limited to the following

Program Development & Management
Provide program development and management/oversight of a diverse group of programs and teams. Program oversight includes the details of the programs, including contracts and deliverables, and the goals, values, and objectives of the programs, to ensure high-quality service delivery.

  • Develop performance management systems and set metric benchmarks to ensure accountability and monitor program effectiveness and efficiency.
  • Develop, implement, and ensure agency policies and procedures. 
  • Execute action plans to address departmental priorities, goals, and objectives. 
  • Analyze complex, sensitive issues and situations; identify and implement solutions that support the division’s priorities, goals, and policies. 
  • Manage complex, highly visible, and time-sensitive projects. Strategically problem solve; identify quality gaps, set quality outcome measures and benchmarks, design/implement/monitor/modify operational plans to achieve desired outcomes. 
  • Serve as a policy advisor to executive leadership to formulate recommendations, policy decisions and strategic action plans, and participate in long-range agency planning and development.
  • Collaborate and provide back-up and support to other programs of the Behavioral Health Division with an eye toward reducing barriers and treating the whole person.
Provide leadership to the Clinical Supervisors, and Program Supervisor and teams in YFS. Leadership includes adherence to department mission, values, and policies, with a focus on staff and supervisor development and high-quality service provision. Leadership occurs both by action and example.
  • Use best practices to develop, empower, and support employees and supervisors. Create and reinforce a positive workplace culture, engage supervisors and staff to evaluate the needs of the workforce and provide professional development opportunities. 
  • Model to supervisors and support supervisors to prioritize, assign, review, and give feedback to employees about their work; provide guidance to employees on their assigned job duties; delegate work to enhance employee growth, success, and sense of achievement; coach new and seasoned employees to increase their knowledge and skills; facilitate conflict resolution.  
  • Coach and support new supervisors to build leadership skills and confidence that enhances the program and organizational culture. Review supervisors work for completeness, accuracy, quality, and quantity. 
  • Provide regular feedback on performance to supervisors and their employees. Use reports and data to provide transparent, data-driven feedback on outcomes and performance measures. Assist the supervisors to use data in a similar way with their teams. 
  • Conduct regular meetings with supervisors to assign priorities, discuss work progress and operational policy direction. 
  • Partner with the Human Resources Department to assure that appropriate and timely actions are taken to maintain and support employees through equal opportunity recruitment, hiring, merit reviews, resolving grievances, progressive discipline, training, and providing a safe and supportive work environment. Investigate and respond to employee relations issues; maintain
  • knowledge of collective bargaining agreements and laws/rules/policies that govern personnel matters. 
  • Advance workforce clinical quality, address systemic disparities; consider and appreciate multiple perspectives, backgrounds, and values, integrating them throughout the organization, and create opportunities to effectively achieve organizational goals corresponding to workforce quality and representation to the population served.
  • Promote respect, cultural humility, positive work environment, healthy conflict resolution and support cooperative relationships within the program, department, county and community.
Community Partnerships 
The YFS Program Manager is responsible to build and maintain collaborative community partner relationships with key stakeholders including Oregon Health Authority, CCO, schools, Early Learning Hub and Salem Health.
  • Collaborations should be focused on breaking down barriers and silos with an eye toward whole person-centered care, trauma-informed practices, and behavioral health access for all.
  • Build positive relationships and collaborate with internal leaders and external stakeholders. 
  • Represent the Marion County Behavioral Health Division by participating in meetings, committees, and Board sessions as assigned by the Division Director. 
  • Program development opportunities should include input and opportunities for collaboration with community partners.
  • Create regular opportunities to identify existing strengths and gaps in existing service delivery system.
Budget, Contract and Grant Management 
Provide expertise, oversight and support of grant application and implementation, contracts, and budget, including required outcomes.
  • Review expenditures for all YFS programs and support YFS supervisors to regularly review and analyze program budgets. 
  • Work with Administrative Services budget analyst to prepare budget requests by projecting resource needs and preparing required documentation. 
  • Provide advice and input on the division’s budget to the Division Director. 
  • Maintain knowledge of financial contract requirements/deliverables and ensure that these are timely fulfilled.
  • Work with the Behavioral Health Operations Team to research and applies for grants and other funding/revenue sources to finance services provided in programs.
Quality Assurance and Program Development
Supports supervisors and ensures that data drives decision making, alongside adherence to department mission and values, trauma-informed and person-centered care, and evidence-based practices.
  • Use data, client, and community input to inform decision-making and design actionable solutions to challenges, optimizing the services and supports provided by the division.
  • Work with Behavioral Health Operations Team and Quality Assurance Coordinator to assess program-level performance and quality gaps; initiate continuous quality improvement projects; make data-driven program development recommendations to the executive leadership team.
Response Level 1: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Due to regular assignment, employee may be assigned a leadership role in the provision of essential services or response functions. Staff at this response level must complete Incident Command System 100, 700, 200, and 800 on-line or in-person training.


Requirements for the Position


  1. Possession of a master's degree in a social science field, and five (5) years of responsible, professional experience in the mental health system, including three (3) years in a supervisory capacity; OR
  2. Any satisfactory equivalent combination of education, training and/or experience relevant to the position. 
  • Must be either 1) licensed by the Oregon Board of Licensed Professional Counselors, 2) licensed by the Oregon Board of Licensed Social Workers or 3) credentialed or registered through the Mental Health and Addiction Counseling Board of Oregon (MHACBO) as a Qualified Mental Health Professional (QMHP) within the first 30 days of employment.
  • Selected applicants will be required to provide college transcripts at interview.
  • Must pass a criminal history background investigation; however, conviction of a crime may not necessarily disqualify an individual for this classification.
  • Must possess a current driver's license in the applicant's state of residence and an acceptable driving history.  Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business.  The policy can be found at:
  • Must possess and maintain proof of personal automobile liability insurance, at a minimum, in the amount required by Oregon Law (ORS Chapter 806) as may be required to utilize personal vehicle.
  • This position may be subject to the following:  Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).
  • Marion County is a qualifying employer for the Public Service Loan Forgiveness Program.
  • This assignment is not represented by a union.
  • This is a full-time position, which is not eligible for overtime. 
  • Typical Work Schedule:  Monday through Friday, 8:00 a.m. - 5:00 p.m., with flexibility depending upon the needs of the department and program.
Comprehensive knowledge of principles, methods and techniques of designated health service fields, related to mental health, behavioral health, addictions, developmental or intellectual disabilities. Including principles and practices in treatment, service delivery, research methodologies, data collection and statistical analysis.

Thorough knowledge of principles in related health services; State of Oregon Administrative Rules related to specialized health service areas; public health administration; health integration practices; supervision and performance management; leadership, wellness, team dynamics and staff development; program planning and budgeting, fiscal management; organizational processes and design; budget and grant preparation and administration; care coordination and recovery based treatments.

Skills to negotiate, compromise, facilitate, problem solve and provide conflict resolution; coach, mentor and train individuals and teams; develop and implement policies and procedures; effectively communicate both orally and in writing.

Abilities to perform independently in a fast paced, team based environment; effectively provide leadership, guidance and delegate to individuals and teams; lead and supervise other supervisory staff; interpret and apply pertinent provisions of federal, state and county statues, rules and regulations related to the program services overseen; oversee service planning, coordination, utilization of resources, promote intended goals and outcomes; direct continuous quality improvement efforts; establish and maintain effective working relationships with employees countywide, clients, government agencies, community groups/partners, and the public. 

Operates a motor vehicle; sees using depth perception; sits; stands; moves about the work area; climbs 1 floor of stairs; lifts, pushes, and pulls up to 5 lbs.; operates a keyboard; speaks clearly and audibly; reads a 12 pt. font; and hears a normal level of speech.


Additional Information and/or Attachments

Your well-being is important to us, and we offer a comprehensive benefits package. For those relocating from outside of Oregon, we provide the following relocation package:

  • Up to $3,000 reimbursement of moving expenses
  • Relocation bonus in the amount of $3,000 (prorated based on FTE) as a one-time payment upon proof of Oregon residency.
We offer the following retention bonus, prorated based on FTE:
  • $3,000 bonus after six months of continuous employment
  • $3,000 bonus after twelve months of continuous employment
We offer tuition assistance for employees interested in professional development towards a profession in behavioral health.
  • Up to $7,500 to reimburse for tuition, licensure and/or other educational expenditures. According to the Marion County policy Administrative policies regarding tuition payments. The policy can be found at:  Marion County Tuition Payment Policy 303
*  Requires a 2-year employment commitment.


Marion County is a qualifying public employer for the Public Service Loan Forgiveness Program.  Through the Public Service Loan Forgiveness Program, full-time employees working at the County may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan.  Questions about your loan eligibility should be directed to your loan servicer or the US Department of Education.

Applicants are eligible to use Veterans’ Preference when applying with Marion County in accordance with ORS 408.225, 408.230, and 408.235 and OAR 105-040-0010 and 105-040-0015.  Preference will be awarded only if the applicant meets the minimum requirements of the position and attaches the required documentation at the time of application.


  • One of the following:
    • MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215); OR
    • Letter from the US Department of Veterans Affairs indicating receipt of a non-service connected pension; OR
    • Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.
  • In addition to one of the above documents, Disabled Veterans must also submit one of the following:
    • A copy of their Veterans disability preference letter from the Department of Veterans Affairs; OR
    • Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at

Marion County is an Equal Opportunity, Affirmative Action, Veteran and Disability employer committed to increasing the diversity of its workforce.

Marion County
PO BOX 14500

Salem, Oregon, 97309
(503) 566-3949

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