Location: Salem Hospital, 890 Oak Street SE, Salem, Oregon 97301
Department: Emergency Division 
Position Type: Full Time, 40 hours/week, Exempt
Schedule: 8:00 am – 5:00 pm, Monday – Friday, some flexing to coordinate with various shifts 

Your role with us

Salem Health is seeking a Systems Operations Supervisor to support the Emergency Department (ED) and broader emergency services throughout our health system. This is a unique opportunity for an individual looking to grow into future leadership roles by contributing meaningfully to patient flow, team development, and strategic initiatives across multiple service areas.

This role reports directly to the Director of Nursing, Emergency Division, and acts as an integral partner to the ED nurse managers at both Salem Hospital and West Valley Hospital, assisting with leadership coverage and project-based improvement efforts. You will work cross-functionally with providers, ancillary departments, and quality teams to enhance patient experience and operational efficiency. 

The ideal candidate for this position will be:

• Dynamic and data-driven; eager to independently generate, analyze, and present data in a direct manner that leads to informed decision making. 
• Self-motivated and passionate about operational excellence and continuous improvement. 
• Curious and proactive; naturally inclined to ask questions, analyze data, and seek better ways of doing things.
• Confident and collaborative; a strong problem-solver who exudes poise while working with organizational leaders, physicians, and operational partners.
• Adaptable; able to flex their schedule occasionally and pivot across multiple service lines and day/night shifts when needed.
• Looking for growth; a future nurse leader eager to deepen their management skills and make meaningful contributions to patient care and operations.

What you'll do

Strategic & Operational Leadership

• Lead daily data-driven assessments to identify barriers to throughput and opportunities for process improvement.
• Participate in the Emergency Executive Committee (EEC) and report out on low acuity flow metrics.
• Collaborate with interdisciplinary teams including providers, Radiology, Transport, Access Services, and more.

Quality & Performance Improvement

• Design and implement Lean-based quality improvement projects.
• Collaborate with the Kaizen Promotion Office and leadership teams to evaluate and evolve clinical workflows.
• Participate in system-wide initiatives that ensure regulatory compliance.

People & Team Support

• Support and coach clinical teams in real time, promoting teamwork and problem-solving.
• Round regularly with staff and patients to ensure high levels of engagement and care.
• Provide daily supervision of the Staff Engagement & Resiliency Advocate team. 

Administrative Oversight

• Cover for ED leadership during absences.
• Serve as a mentor to staff and a partner to leadership.
• Assist with staffing support, orientation, and training efforts across multiple sites (including West Valley ED, Clinical Decision Unit, and Trauma/Psych Services).

Required qualifications

• Bachelor's degree in nursing. 
• Basic Life Support (BLS). 
• Current unencumbered licensure to practice nursing as a Registered Nurse in the State of Oregon, or eligibility for licensure.
• Minimum of three years of experience as an RN in an acute care setting. 
• Two years of charge, lead, or supervisory experience required. 

Why Salem Health?

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care. 

We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection, and room to thrive.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.