At Santiam Hospital & Clinics, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference. Our commitment to excellence in patient care is matched by our dedication to employee growth and well-being. As part of our team, you’ll have access to cutting-edge medical technology, ongoing professional development opportunities, and a collaborative culture that encourages innovation and teamwork. Join us at Santiam Hospital & Clinics, where your skills and compassion will be appreciated, and together, we can make a positive impact on the health and lives of our community.

With 12 clinics offering 8 specialties, you’ll be part of a diverse and dynamic healthcare community. We’re proud to have been named the 2024 Best Place to Have a Baby, Best Hospital as well as receiving accolades for our Surgery Center and Women’s Clinic, reflecting our unwavering commitment to providing exceptional care for our patients.

Job Requirements

• Perform complete and accurate registration for patients who require Hospital services.
• Answer telephone calls for the Hospital and Medical Staff, triage and documents such calls appropriately, and accurately communicate applicable patient concerns to on-call Medical staff
• When applicable, obtain prior authorization for inpatient care, outpatient care or surgery
• Correctly prepare registrations for schedulers and Wound and Infusion Center Service staff
• Accept payment and respond to patient account inquiries
• Maintain awareness of Business Officer and administrative staff availability, and record applicable activity in the staff sign-out log
• Assist with receptionist and clerical duties as requested
• Verify health insurance information via telephone or online resources

Maintain strict confidentiality about matters related to Hospital human resources, fiscal condition or meetings that may be overheard or witness because of work area proximity to senior management offices

Qualifications

Education and Background

• Knowledge of principles that relate to the position
• Aptitude in verbal and written communication
• Possession of United States proof of citizenship or right to work in the United States
• Possession of a driver license or analogous identification
• Willingness to participate in Hospital orientation and education in-service

Benefits

• Medical, Vision and Dental Insurance
• PTO and holiday pay
• Employee Referral Program
• 401(k) Retirement
• Life Insurance
• Long Term Disability
• Employee Discounts
• Bilingual Pay Differential for eligible positions
• Public Service Loan Forgiveness for eligible positions
• Tuition Assistance for eligible positions

Santiam Hospital & Clinics is a drug-free workplace in accordance with the Drug-Free Workplace Act of 1988 and an EEO Affirmative Action Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer.