Volunteer Program Manager
- Salem, OR, USA
- Full Time
Family Building Blocks also provides an excellent benefits package, which includes medical, dental, and vision coverage. Other benefits also include generous PTO/holidays as well as voluntary life and disability insurance, and 401K after one year.
Volunteer Program Manager
Family Building Blocks in Salem, OR is seeking a Volunteer Program Manager to support our mission to "Keep Children Safe and Families together." Are you passionate about creating meaningful connections in the community? Do you have a talent for organizing and leading teams toward a common goal?
As a Volunteer Program Manager, you will play a critical role in our organization by recruiting, training, and managing volunteers and interns. You will build and develop long-term partnerships with the community and encourage support for our programs.
What we offer:
- Competitive Pay
- Employer-paid Medical and Dental insurance with buy-up options starting the 1st of the month after hire
- 25% of spouse/child/family premiums paid by FBB
- Discounted fitness center/gym memberships and wellness benefits
- Alternative care supplemental benefits (Chiropractic, Acupuncture, Massage Therapy & Naturopathic)
- Generous paid time off (192 hours annually)
- Paid time off to volunteer at other organizations.
- Inclement weather paid time off
- 10-11 Paid holidays
- Discounted personal cellphone plans
- Student loan forgiveness through Public Service Loan Forgiveness (PSLF)
- Options for HSA, FSA, and Dependent Care Flexible Spending Account FSA. FBB will contribute $500 (prorated based on FTE) HSA 1st year employees enrolling in HDHP
- Employer-paid basic group Life Insurance with options for $100,000 guarantee issue amount life, $25,000 spouse, and $10,000 child
- Options for Legal/ID Shield
- Employee Assistance Program (EAP)
- Voluntary Supplemental Benefits: Short-Term and Long-Term Disability Insurance, Supplemental Life, AD&D (self, spouse, and children)
- Day one 401(k) option with a 4% annual percentage match on a vested schedule
Why work at Family Building Blocks, recognized as one of the Best 100 Non-Profits in Oregon?
Family Building Blocks is a non-profit organization that serves children and families with the mission to keep children safe and families together. Our values reflect the services we provide and the culture we embrace for our staff. Our Rock Star employees are the most valuable asset we have and we appreciate their hard work and dedication. Our employees enjoy working and thriving in a positive and collaborative work environment that fosters professional growth, inclusiveness, and diversity.
What will you be doing as a Volunteer Program Manager? (Please review the job description to review essential duties and responsibilities)
- Overseeing the Volunteer Recruitment, Retention & Coordination by developing and implementing strategies for actively soliciting, engaging, and retaining volunteers by identifying appropriate outreach opportunities and conducting community outreach.
- Engage current and prospective volunteers, serving as the primary point of contact for individual and group volunteers; respond to all volunteer inquiries in a timely manner.
- Assist the Executive Director in supporting the Board of Directors and the Board sub-committees as they volunteer their time and identify meaningful volunteer opportunities for Board members to engage in our programs.
- Alongside other identified staff and the Executive Director, serve as a primary representative of FBB in making presentations to businesses and community organizations about FBB's mission and outcomes, and how others can get involved.
- Make presentations at volunteer recruitment and internship fairs and similar events to promote opportunities for volunteering, internships, and community engagement.
- Oversees the integration of community members and partners, businesses, faith-based organizations, and service clubs in the volunteer program by establishing and maintaining collaborative relationships.
- Responsible for tours, overseeing scheduling and logistics, communicating to tour attendees regarding tour times and locations, collecting volunteer inquiries, and promptly following up with potential volunteers. Assist with drop-in or other tours of FBB facilities as needed.
- Reviews volunteer application materials, screens and completes required volunteer paperwork checks, interviews potential volunteers, assists in assignment placements and coordinates schedules. Bridge community members to program opportunities or to the Special Event Team and Development Department.
- Conduct volunteer surveys and manage related data.
- Develop appropriate and ongoing training opportunities; produce training materials to support volunteers as needed.
- Provide ongoing communication to current, prospective, and past volunteers; disseminate information for upcoming volunteer opportunities and events; ensure volunteers are engaged, satisfied, and well-placed.
- Work closely with Human Resources to coordinate background checks, DMV records search, and assist with credentialing as necessary.
- Provide oversight of all volunteer appreciation and recognition ensuring that volunteers are promptly and properly thanked for their support and coordinate volunteer appreciation events.
- Oversee Internship Program: recruit, screen, and manage the application process of college and graduate interns who select FBB for their internship and practicum; meet with professors and interns as needed.
- Work collaboratively with program staff: coordinate placement and orientation, schedule, and evaluations for interns and practicum students and additional tasks and activities to complete intern hours as needed.
- Serve as liaison with community organizations and local businesses to promote the FBB's mission and expand potential volunteer base and work crews to volunteer at FBB sites and events.
- Work collaboratively with the Special Events Manager and Development team supporting fundraising events and activities.
- Share and highlight stores and updates about the volunteer program to include in marketing materials, social media, and FBB's website.
Minimum Qualifications and Experience
- HS Diploma/GED and five or more years of experience or equivalent coordinating volunteer program that included recruitment, training, placement, and retention of volunteers OR associate degree with three years of experience or equivalent OR combination of education and experience.
- Experience in engaging and supporting volunteers as an integral part of program services.
- Knowledge of current trends, resources, and information related to volunteerism and knowledge of volunteer resource management.
- Demonstrated experience in event planning and coordination of logistics.
- Possess excellent verbal, written communication, and public speaking skills; ability to effectively communicate and work as a team with colleagues, board members, volunteers, donors, and partners.
- Excellent interpersonal and customer service skills to provide information in a welcoming, professional, and positive manner, for ongoing or prospective volunteers.
- Proficient in MS Outlook, Excel, Word, and PowerPoint, and preferred experience using Blackbaud Raiser's Edge software, Greater Giving. Ability to learn new programs required for the position.
- Demonstrated experience and ability to effectively supervise, motivate, train, and support volunteers, staff, and team.
- Experience and comfort working well with a high-performing team charged with serving multiple priorities and deadlines to achieve goals and support the mission, values, and vision of FBB.
- Possess excellent creative problem-solving skills, a "can-do" attitude, attention to detail, and time management and organizational skills.
- Must be energetic, innovative, self-motivated, make sound decisions, and able to handle stress and remain calm.
- Committed to working well with a high-performing team charged with serving multiple priorities and deadlines to achieve goals and support the mission, values, and vision of FBB of serving families and children.
- Ability to contribute to a positive and professional atmosphere at FBB and promote caring, calm, and respectful interactions with families, children, volunteers, interns, and staff of Family Building Blocks.
- Ability to maintain a professional and positive attitude and work independently with little guidance in a fast-paced, changing environment.
- Must maintain discretion and respect the confidentiality of information about volunteers, donors, enrolled families, personnel issues, and other program operations.
- Flexibility to work evenings and weekends as needed.
- Possess a valid Oregon Driver's license or ability to obtain one within 30 days of hire, acceptable driving record, and reliable transportation.
- An employer-paid pre-employment drug test is required.
- Successfully pass a criminal conviction background check.