Job Postings

Desktop Tech I

Salem Health Hospitals & Clinics
Job Description
Salem Health Hospitals and Clinics are part of a network of state of the art medical facilities located within the heart of the Willamette Valley. At Salem Health, we pride ourselves on being a community centric, diverse organization that has been voted a top workplace by our employees for three years running.
 

We continually strive to provide innovative paths to learning and growth while maintaining an environment of strategic problem solving objectives through Lean driven principles. We understand that hardworking, conscientious and compassionate team members are one of our most valuable assets and we are always looking for outstanding people to join our team.
 

Salem Health Hospitals and Clinics complies with the Oregon COVID-19 Vaccination Requirement for Healthcare Providers and Healthcare Staff in Healthcare Settings and the Centers for Medicare & Medicaid Services Omnibus COVID-19 Health Care Staff Vaccination Interim Final Rule. Every candidate who accepts a position with Salem Health will be required to furnish proof of being fully vaccinated against COVID-19 prior to starting employment ("Fully vaccinated" means having received both doses of a two-dose COVID-19 vaccine or one dose of a single-dose COVID-19 vaccine, and at least 14 days have passed since the individual’s final dose of COVID-19 vaccine). Details can be found on the Oregon Health Authority site here .
Description/Qualifications:
Your Role With Us:
You will employ your astute technical knowledge and resourcefulness to address, troubleshoot and resolve common desktop computer and software problems for all computer users at Salem Health.
 

This position offers excellent hiring incentives (start bonus/relocation assistance) for qualified candidates!
 

Core Functions:
  • Prioritize trouble calls, set timelines and respond to customer needs.
  • Respond to work orders per protocol or with direction from others to support effective work by system users.
  • Provide consultation and troubleshooting of hardware and software problems for customers.
  • Respond to customer inquiries, troubleshoot customer issues, and follow up on customer interactions.
  • Perform limited repairs on computers and printers. Replace components as needed.
  • Instruct and illustrate use of software and hardware.
  • Maintain accurate and complete documentation of desktop calls, fixes, and needed follow-up.
Background/Expertise:
  • Bachelor’s degree required OR One (1) year of college level course work in hardware, software components, operating systems OR Minimum of two (2) years of directly related experience will be accepted in lieu of education.
  • Minimum of two (2) years of experience setting up new equipment, troubleshooting and performing routine maintenance.
  • Working knowledge of MS Windows, MS Office Suite, ITSM Tools and assigned applications and technologies.
  • Working knowledge of software development and implementation technologies.
  • Technical knowledge of personal computer operations, basic network operations and data communications set-ups.
We have many excellent opportunities available! To view all of our openings, please visit our career page at https://www.salemhealth.org/about/careers
Closing:
Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.
 
Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.
Contact Information