Job Postings

Administrative Assistant III - Care Management

Salem Health Hospitals & Clinics
Job Description

Salem Health Hospitals and Clinics complies with the Oregon COVID-19 Vaccination Requirement for Healthcare Providers and Healthcare Staff in Healthcare Settings and the Centers for Medicare & Medicaid Services Omnibus COVID-19 Health Care Staff Vaccination Interim Final Rule. Every candidate who accepts a position with Salem Health will be required to furnish proof of being fully vaccinated against COVID-19 prior to starting employment ("Fully vaccinated" means having received both doses of a two-dose COVID-19 vaccine or one dose of a single-dose COVID-19 vaccine, and at least 14 days have passed since the individual’s final dose of COVID-19 vaccine). Details can be found on the Oregon Health Authority site **here

**Salem Health Hospitals and Clinics are part of a network of state of the art medical facilities located within the heart of the Willamette Valley. At Salem Health, we pride ourselves on being a community centric, diverse organization that has been voted a top workplace by our employees for three years running.
We continually strive to provide innovative paths to learning and growth while maintaining an environment of strategic problem solving objectives through Lean driven principles. We understand that hardworking, conscientious and compassionate team members are one of our most valuable assets and we are always looking for outstanding people to join our team.
Eligible for excellent hiring incentives, including a Start Bonus and Relocation Assistance (for hires relocating from greater than 100 miles). To qualify for the bonus candidates must not have been employed by Salem Health in the last 6 months. Bonuses are available to external applicants only and are subject to all applicable tax withholding.

Your Role with Us:
The Care Management team at Salem Health thrives on collaboration; seeks individuals who share a desire to be life learners, and those not afraid to help guide patients through difficult life challenges. It will take being flexible enough to work independently problem solving the needs of one patient, while alternatively participating in a multi-disciplinary team of skilled professionals for another. If you are the type of individual who enjoys a fast pace, setting goals, and helping others, Care Management has a place for you!

Core Functions:

  • Ability to answer telephone calls promptly and in a professional courteous manner.
  • Builds and maintains relationships with various community vendors who support patient needs. Maintains database with contact information and mailing lists for community resources.
  • Classifies, sorts, and files correspondence, records, and other documents accordingly. Maintains confidentiality, security documentation, and knowledge as appropriate (personnel, financial, and hospital data/records).
  • Sends daily correspondence to team with department, organization, and community updates. Captures pertinent information during huddles and department meetings.
  • Schedules and maintains meetings and appointments for the department management and staff. Books meetings including scheduling rooms, catering requests and multimedia requests for all department members. Prepares and schedules all materials necessary for attendance at meetings. Coordinates with presenters. Accurately records and distributes minutes of meetings.
  • Assists new hires with orientation to department and hospital and ensures all required access is in place.
  • Demonstrates expertise in the use of Microsoft Office Suite and Adobe Acrobat. Creates professional documents that are grammatically correct.
  • Uses EMR to review patient record to determine best point of contact. Creates and modifies shared lists and SmartPhrases.
  • Receives and processes all incoming invoices for department and patients enrolled in assistance programs.
  • Assists RN, MSW Care Managers and RCMAs with tasks pertinent to discharge planning.


  • High school graduate or GED equivalency required. Associates degree preferred.
  • Minimum of two (2) years of experience in a responsible secretarial/administrative assistant position, preferably in a medical setting.
  • Typing: minimum of 60 words per minute.
  • Expertise in word processing and Microsoft Office Suite required.

We have many excellent opportunities available! To view all of our openings, please visit our career page at

Closing: Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.
Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact
Location: 890 Oak St SE, Salem, OR 97301

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