Job Postings

Service Advisor

Power Chevrolet
Job Description
  • Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. 
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions. 
  • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. 
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. 
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. 
  • Maintains automotive records by recording problems and corrective actions planned. 
  • Updates job knowledge by participating in educational opportunities; reading manufacturers' publications. 
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.  
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