Job Postings

Care Coordinator – Primary Care

Santiam Hospital & Clinics
Job Description

Job Type



$17.25 - $25.75, DOE

Other Details

Santiam Hospital & Clinics is a drug-free workplace in accordance with the Drug-Free Workplace Act of 1988 and an EEO Affirmative Action Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer.

Job Description

Come join our Primary Care Team at Santiam Hospital & Clinics. We are a 5-star rated Hospital and voted 2021’s Best of the Mid-Valley for Best Hospital, Best Place to Have a Baby, and Best Local Surgery Center!


We are seeking a Care Coordinator to enhance our healthcare team of innovated leaders.

Santiam Hospital & Clinics is an independent, not-for-profit, 40 bed acute-care community-based hospital with 13 clinics across 8 specialties settled in the foothills of the Cascades serving many recreational sites as well as agricultural communities. We are an ever growing, progressive, up-to-date healthcare facility that is proud to serve our community and care for our friends and neighbors, ensuring the highest quality of care is delivered.

Santiam Hospital medical clinics have a network of 13 clinics across 8 specialties. We are an ever growing, progressive, up-to-date health care facility, who truly cares about their staff.

Job Responsibilities

  • Collaborate with clinic team members to optimize patient health and outcomes
  • Coordinate continuity of patient care with patients and families following hospital discharge
  • Participate in annual care visits by conducting comprehensive pre-visit planning
  • Assist with between visit care / care management of chronic conditions supporting patient self-management of their disease
  • Monitor care gaps and other quality metric programs, working to close gaps and submit documentation to insurance.
  • Work with team to maintain Patient Centered Medical Home certification
  • Participate in quality improvement projects
  • Regular communication with providers regarding patient care both verbally and through the EMR
  • Protect patients’ rights by maintaining confidentiality of personal, medical and financial information per HIPAA

Job Qualifications

  • Current Medical Assistant Certification required
  • 2 years’ experience as CMA in Family Practice or Internal Medicine required
  • Experience in chronic disease management preferred
  • Good rapport with seniors
  • Comfortable with telephone communication with patients
  • EMR experience required
  • Strong computer skills, especially Excel
  • Strong writing and verbal skills
  • Detail oriented, adaptable to changing workflow, team player
  • Dependable — more reliable than spontaneous
  • People-oriented — enjoys interacting with people and working on group projects
  • Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
  • Detail-oriented — would rather focus on the details of work than the bigger picture
  • Achievement-oriented — enjoys taking on challenges, even if they might fail
  • Autonomous/Independent — enjoys working with little direction
  • Innovative — prefers working in unconventional ways or on tasks that require creativity
  • High stress tolerance — thrives in a high-pressure environment

Job Benefits

  • Medical/Vision/Dental Insurance with coverage effective on the 1st of the next month following start date.
  • Employee Assistance Program
  • Employee Discounts at the Cafeteria, On-site Pharmacy, Gift Shop, and Medical Care.
  • Generous Paid Time Off (PTO) & Extended Illness Bank (EIB)
  • Annual PTO Cash-Out Program
  • Hospital Incentive Program
  • Bilingual Pay Differential Program
  • Employee Referral Bonus Program
  • 401(k) Retirement Plan
  • Life Insurance
  • Long Term Disability Insurance