Job Description

Come join our Primary Care Team at Santiam Hospital & Clinics. We are a 5-star rated Hospital and voted 2021’s Best of the Mid-Valley for Best Hospital, Best Place to Have a Baby, and Best Local Surgery Center!

 

We are seeking a Care Coordinator to enhance our healthcare team of innovated leaders.

Santiam Hospital & Clinics is an independent, not-for-profit, 40 bed acute-care community-based hospital with 13 clinics across 8 specialties settled in the foothills of the Cascades serving many recreational sites as well as agricultural communities. We are an ever growing, progressive, up-to-date healthcare facility that is proud to serve our community and care for our friends and neighbors, ensuring the highest quality of care is delivered.

Santiam Hospital medical clinics have a network of 13 clinics across 8 specialties. We are an ever growing, progressive, up-to-date health care facility, who truly cares about their staff.

Job Responsibilities

• Collaborate with clinic team members to optimize patient health and outcomes
• Coordinate continuity of patient care with patients and families following hospital discharge
• Participate in annual care visits by conducting comprehensive pre-visit planning
• Assist with between visit care / care management of chronic conditions supporting patient self-management of their disease
• Monitor care gaps and other quality metric programs, working to close gaps and submit documentation to insurance.
• Work with team to maintain Patient Centered Medical Home certification
• Participate in quality improvement projects
• Regular communication with providers regarding patient care both verbally and through the EMR
• Protect patients’ rights by maintaining confidentiality of personal, medical and financial information per HIPAA

Job Qualifications

• Current Medical Assistant Certification required
• 2 years’ experience as CMA in Family Practice or Internal Medicine required
• Experience in chronic disease management preferred
• Good rapport with seniors
• Comfortable with telephone communication with patients
• EMR experience required
• Strong computer skills, especially Excel
• Strong writing and verbal skills
• Detail oriented, adaptable to changing workflow, team player
• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
• Detail-oriented — would rather focus on the details of work than the bigger picture
• Achievement-oriented — enjoys taking on challenges, even if they might fail
• Autonomous/Independent — enjoys working with little direction
• Innovative — prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance — thrives in a high-pressure environment

Job Benefits

• Medical/Vision/Dental Insurance with coverage effective on the 1st of the next month following start date.
• Employee Assistance Program
• Employee Discounts at the Cafeteria, On-site Pharmacy, Gift Shop, and Medical Care.
• Generous Paid Time Off (PTO) & Extended Illness Bank (EIB)
• Annual PTO Cash-Out Program
• Hospital Incentive Program
• Bilingual Pay Differential Program
• Employee Referral Bonus Program
• 401(k) Retirement Plan
• Life Insurance
• Long Term Disability Insurance